Dami Privacy Agreement

This policy was last updated on March 22, 2024

We fully understand the importance of your store information and will do our utmost to protect the security and reliability of your store information. We are committed to maintaining your trust in us and adhere to the following principles in protecting your store information: the principle of rights and responsibilities consistency, the principle of purpose specification, the principle of consent and choice, the principle of minimum sufficiency, the principle of security assurance, the principle of subject participation, and the principle of transparency and openness. At the same time, we promise to adopt corresponding security protection measures in accordance with industry‑standard security practices to protect your store information.

Please read and understand this Privacy Policy carefully before using our products or services, and use the relevant products or services only after you have fully understood and agreed to it. Once you click to agree, confirm, or start using Dami products or services, it means that you have fully understood and agreed to this Policy.

I. How We Use Your Store Information

Dami uses your store information only for the following purposes described in this Policy:

1. Using Dami to export invitation records / direct message records / direct message order buyer functions;

2. Using Dami's function to obtain influencers' contact information as a supplement;

3. Obtaining the performance data of store influencers when using the influencer management function;

4. Using Dami to perform functions such as inviting / direct messaging / direct message order buyers / cleaning up invalid plans on authorized stores;

5. Using Dami to integrate and aggregate public influencer information provided by the official platform during the ongoing process of providing services in accordance with the agreement, and uploading such public influencer information to cloud servers for storage. Dami (Dama i) assumes the obligation to properly store, reasonably distribute public influencer data, and provide other related services derived therefrom, including but not limited to the full influencer database and the presentation format of influencer management, to users who have obtained legal and valid authorization.

Store information is stored only locally on the computer.

II. How We Use Cookies and Similar Technologies

1. Cookie

To ensure the proper functioning of the software, we store small data files called cookies on your computer or mobile device. Cookies typically contain an identifier, site name, and some numbers and characters. With the help of cookies, the website can store your ID and token and other data, which are used to verify the validity of your store login. We will not use cookies for any purpose other than those described in this Policy. You can manage or delete cookies according to your preferences. If you clear them, you may not be able to use the services or functions provided by us that rely on cookies.

2. Web Beacons and Pixel Tags

In addition to cookies, we also use other similar technologies such as web beacons and pixel tags on our website. For example, the emails we send to you may contain clickable URLs that link to content on our website. If you click on that link, we will track that click to help us understand your product or service preferences and improve customer service. A web beacon is typically a transparent image embedded in a website or email. With the help of pixel tags in emails, we can know whether an email has been opened. If you do not wish to be tracked in this way, you can unsubscribe from our mailing list at any time.

3. Do Not Track

Many web browsers have a Do Not Track feature that sends a Do Not Track request to websites. Currently, major internet standards organizations have not established policies to specify how websites should respond to such requests. However, if your browser has enabled Do Not Track, all of our websites will respect your choice.

III. How We Protect Your Store Information

1. We have used security protection measures that comply with industry standards to protect the store information you provide, preventing data from unauthorized access, public disclosure, use, modification, damage, or loss. We will take all reasonable and feasible measures to protect your store information. For example, data exchanged between your browser and the "Service" is protected by SSL encryption; we also provide secure browsing methods such as https on our website; we use encryption technology to ensure data confidentiality; we use trusted protection mechanisms to prevent malicious attacks on data; we deploy access control mechanisms to ensure that only authorized personnel can access personal information; and we hold security and privacy protection training sessions to enhance employees' awareness of the importance of protecting personal information.

2. We have obtained the following certification: Currently, Dami has passed the evaluation and filing of the National Cyber Security Level Protection (Level 3) and has obtained corresponding certification.

3. Our data security capabilities: Our data platform has passed the evaluation and filing of the National Cyber Security Level Protection (Level 3).

4. We will take all reasonable and feasible measures to ensure that no irrelevant store information is collected. We will retain your store information only for as long as necessary to achieve the purposes described in this Policy, unless a longer retention period is required or permitted by law.

5. The internet is not an absolutely secure environment, and email, instant messaging, and communication methods with other users are not encrypted. We strongly recommend that you do not send store information through such methods. Please use a complex password to help us ensure the security of your account.

6. The internet environment is not 100% secure. We will do our best to ensure or warrant the security of any information you send to us.

IV. Your Rights

In accordance with relevant Chinese laws, regulations, and standards, as well as common practices in other countries and regions, we ensure that you can exercise the following rights with respect to your store information:

1. Delete Your Store Information

You may request that we delete your personal information in the following circumstances:

(1) If our processing of store information violates laws or regulations;
(2) If we collect or use your store information without your consent;
(3) If our processing of store information violates our agreement with you;
(4) If we no longer provide products or services to you.

After you delete information from our services, we may not immediately delete the corresponding information from our backup systems, but we will delete such information when backups are updated.

2. Change the Scope of Your Authorization or Consent

Each business function requires certain basic store information to function. For the collection and use of additional store information, you may give or withdraw your authorization or consent at any time. After you withdraw your consent, we will no longer process the corresponding store information. However, your decision to withdraw consent will not affect the processing of store information that was carried out based on your prior authorization.

3. Restrict Automated Decision-Making by Information Systems

In certain business functions, we may make decisions based solely on non‑manual automated decision‑making mechanisms, including information systems and algorithms. If such decisions significantly affect your legitimate rights and interests, you have the right to request an explanation from us, and we will also provide appropriate remedies.

4. Account Cancellation Rights

How to apply for cancellation: If a user wishes to cancel an account, they may locate the "Account Cancellation" entry in the official website / Personal Center / Basic Information options, and submit a cancellation request following the steps prompted by the system. They may also apply for account cancellation by sending their identity proof, account information, and cancellation reason to our official customer service.

Cancellation conditions: To ensure account security and platform order, an account applying for cancellation must satisfy the following conditions: the account is in normal use status with no risk of being compromised; there are no incomplete transactions, outstanding payments, or unresolved disputes in the account; and the account is not involved in any conduct that violates platform rules or laws or regulations. If the account has any of the above pending matters, the system will prompt the user to resolve them first, and the cancellation process may continue only after such conditions are met.

Cancellation review and processing time: We will complete the review within [3] business days after receiving the user's cancellation request. After the review is approved, the account will immediately enter the cancellation process. During cancellation, we will back up and retain the data in the user's account for a retention period in accordance with applicable laws and regulations. The backup data will only be used for purposes necessary to fulfill legal obligations and possible dispute resolution, and will thereafter be deleted or anonymized in accordance with strict security standards.

Consequences of cancellation: After account cancellation is completed, the user will no longer be able to use that account to log into this platform. All personal information in the account (including but not limited to account information, influencer connection records, order records, etc.) will be deleted or anonymized and cannot be restored. At the same time, all rights and benefits associated with the account (such as membership benefits, virtual assets, etc.) will automatically expire. Before applying for cancellation, users are advised to carefully consider and properly handle important information and related rights and benefits in the account.

Special reminder: Account cancellation is an irreversible operation. Before submitting a cancellation request, users should confirm that they fully understand the consequences of account cancellation and ensure that it meets their needs. If you have any questions or need assistance during the cancellation process, you may contact our customer service at any time.

5. Responding to Your Above Requests

To ensure security, you may need to provide a written request or otherwise prove your identity. We may first ask you to verify your identity before processing your request. In principle, we will respond within fifteen business days. For reasonable requests, we generally do not charge a fee, but for requests that are repeatedly made or exceed reasonable limits, we may charge a certain cost depending on the circumstances. We may reject requests that are unfoundedly repetitive, require disproportionate technical effort (e.g., developing a new system or fundamentally changing current practices), pose a risk to the legitimate rights and interests of others, or are highly impractical (e.g., involving information stored in backups).

We will be unable to respond to your request in the following circumstances:

(1) When it relates to the store information controller's performance of obligations under laws and regulations;
(2) When it is directly related to national security or national defense;
(3) When it is directly related to public safety, public health, or major public interests;
(4) When it is directly related to criminal investigations, prosecutions, trials, or enforcement of judgments;
(5) When responding to your request would cause serious harm to the legitimate rights and interests of you or other individuals or organizations;
(6) When it involves trade secrets.

V. How This Policy Is Updated

Our privacy policy may change. However, we will not reduce your rights under this Privacy Policy without your explicit consent.

We will notify you of the updated policy through push notifications, pop‑ups, or other forms when you log in or use the service. For material changes, we will provide more prominent notice. Material changes referred to in this Policy include, but are not limited to:

(1) Significant changes in our service model;

(2) Significant changes in ownership structure, organizational structure, etc., such as changes in ownership resulting from business adjustments, bankruptcy, mergers and acquisitions, etc.;

(3) Significant changes in the main parties with whom store information is shared, transferred, or publicly disclosed;

(4) Significant changes in your rights regarding the processing of store information and how you may exercise those rights.